Travel Guard Business Travel Services offers its corporate accounts its quality control software, Cornerstone Information System, also known as Res-Q CX. Cornerstone provides numerous modules that offer low fare availability, preferred seat selection, and quality control of all aspects specific to your company including negotiated rates for airline, hotel and car.
- Low Fare Availability – Travel Guard Business Travel Services offers access to up-to-the-second pricing for fare increases or decreases. Reservations with re-pricing opportunities are noted and returned for re-booking/ticketing. Reservations are rechecked daily up to the time of departure, ensuring the traveler of the lowest possible fare at time of travel and within any internal corporate travel policy guidelines.
- Preferred Seat/Frequent Flyer Upgrades – Travel Guard Business Travel Services offers preferred seat selection when available. Seat requests can be made for an aisle, window, right/left side, front/back, bulkhead. In addition, priority seating based on frequent flyer status for upgrading purposes is available.
- Waitlist Clearance – Travel Guard Business Travel Services continually checks seat availability. When a desired seat is found, it is booked and the agent is notified. The clearance date, time and flight information is saved for a cleared report.