Your privacy is very important to Travel Guard Business Travel Services. We have established and implemented practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy (“policy”) describes the practices that apply to our travel product, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.
* Travel Guard Business Travel Services will not collect personally identifiable information like your name, e-mail and mailing address and telephone number (“Personal Information”) without your knowledge and permission
*Travel Guard Business Travel Services will not disclose your Personal Information to third parties other than those required to complete your travel purchases
* Travel Guard Business Travel Services will not sell your Personal Information to anyone
* Travel Guard Business Travel Services will allow you to view, correct or remove your Personal Information and other information associated with your Traveler Profile as a user of our travel product
* Travel Guard Business Travel Services will take reasonable steps to protect the security of the Personal Information we collect from you
REGISTERED USERS
Personal Information
At Registration, you will provide an e-mail address and select a Username and Password that will be required to gain access to portions of our travel product. When you access My Account and complete your Traveler Profile, we will collect Personal Information about you that you voluntarily provide and that is necessary for us to deliver the services offered on our site. Personal Information includes your name, e-mail and mailing address, telephone numbers and payment information for online purchases.
Other Information
You may choose to provide other information about yourself and your travel preferences, such as, preferred seat selection, airline/hotel/car-rental loyalty or awards program membership numbers, special meal requests and ticketing options. We will use this information to automatically record your travel preferences in reservations you confirm and to provide more appropriate travel recommendations to you. Travel Preferences allow us to customize the information we return to you so that your favorite services and companies are considered for inclusion. You may use our travel product to search for and purchase travel services even if you do not share this type of information with us.
Traveler Profile
Once you register, you will be able to reserve and purchase travel services through our travel product in part using information contained in your Traveler Profile. To do so, you must provide payment information consisting of credit card number, expiration date, cardholder name and billing address. We will keep a history of all your reserved and purchased services through our travel product.
Traveler Profile Security and Authentication
Travel Guard Business Travel Services provides additional security by using authentication mechanisms to restrict access to your Traveler Profile information to users without proper authorization. Authentication includes a username and password confirmation before Personal Information can be requested or viewed. Access to your Traveler Profile is available only to your username and password, so it is important you save this information while securing it from others’ use.
How We Use Your Personal Information
Personal Information such as your name, telephone numbers, personal travel preferences and credit card information is provided to airlines, car rental companies, hotels and other travel suppliers when necessary to obtain travel service availability and rates, and to complete a reservation or finalize the purchase of a travel itinerary. Travel Guard Business Travel Services does not warranty the way your Personal Information is used by travel suppliers to whom this information is provided. We use your email address to notify you of purchase confirmation. Personal Information may also be provided to support personnel as necessary to ensure the integrity and operation of our travel product.
Sharing of Personal Information and Disclosure
Other than as explained in this policy, we will not disclose any Personal Information we collect from you to others without your permission, except in certain limited circumstances:
(a) to protect the security of our travel product and our rights under Terms and Conditions of Use;
(b) to protect ourselves against liability;
(c) in response to legal process;
(d) if we believe in good faith that the law requires it;
(e) in connection with a sale of our business or company; or
(f) in connection with governmental security initiatives.
Other Travelers
If you decide to reserve or purchase travel services for other travelers under your registration, we will collect certain Personal Information about these travelers. You need to ensure each of these other travelers agrees to allow you to disclose their Personal Information. If you create an individual Traveler Profile for another traveler, we will retain their Personal Information under your My Account section of the travel product along with your Traveler Profile.
Security
Whenever you use our travel product, you are automatically signed in securely unless you choose otherwise. All your transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology supported by Microsoft Internet Explorer 4.0, 5.0, Netscape and other popular browsers.
Whenever personal or financial information is transmitted via the Internet, Travel Guard Business Travel Services utilizes the leading security technology on the Internet known as the Secure Socket Layer (SSL) protocol. SSL protects the confidentiality of personal and financial information shared between the user and Travel Guard Business Travel Services by encrypting the data during transmission. SSL encrypts your credit card number, name, address, and phone number before they travel over the Internet.
Travel Purchase Information
Travel Guard Business Travel Services collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through our travel product. Each time you purchase travel through our travel product, you will receive an e-mail confirmation of your itinerary to the e-mail address you provided at Registration.
Your Consent
Use of our travel product means you agree to the collection and use, as defined in this Privacy Policy, of information made available through this product. Changes to our privacy policy will be posted on this page so you are always made aware of the information we collect, how it is used and when and to whom it is disclosed.
Ability to Delete Your Account Information
At any time you may update or delete information in the My Account section of the travel product, including information in your Traveler Profile and in any other Traveler Profiles you have created.
Use of Cookies
Cookies are small bits of information that are stored on your computer by your web browser to help establish a future connection. Cookies allow our travel product server to recognize you on subsequent logins, correctly provide you with the information you request based on preferences you establish and to authenticate your authority to access the travel product. In addition, Cookies are used to maintain session information during a transaction and to enhance security.
Cookies and authentication software enable us to:
* Recognize you as a unique user, saving you from going through the log-in process each time you visit the travel product
* Identify where you are in a purchase transaction in progress during a session
* Obtain usage information about the way you prefer to use our travel product, allowing us to improve the ease of use in future versions
* When completing your user Registration, you have the option to select either (1) Remember my Username and Password, (2) Remember my Username only, or (3) Do not save my Username or Password. A Cookie is saved when you select either of the first two options.
Modification of this Privacy Policy
Travel Guard Business Travel Services reserves the right to modify or amend this Privacy Policy at any time. If there are material changes to this Policy, Travel Guard Business Travel Services will post these changes at least 30 days prior to their implementation.
Our Legal Obligations
Travel Guard Business Travel Services may be required by law to disclose information you have provided in obtaining our travel products or services. Travel Guard Business Travel Services may also disclose information against someone who poses a threat to the travel product’s interests (such as customer fraud) or whose activities could bring harm to others.
Use of Third-Party Service Providers
Travel Guard Business Travel Services contracts with other highly reputable third parties to support the travel product and your purchases on it; to communicate with you via email; and to collect and provide web usage information. Such third parties are subject to maintain the confidentiality of all information obtained from or about the usage of our travel product.
Other Web sites/Links
From time to time Travel Guard Business Travel Services’ travel product may link you to other Web sites that do not operate under our travel product’s information privacy practices. When you click through to these Web sites, our travel product’s information privacy practices no longer apply. You will be responsible for examining the privacy statements for all third party Web sites to understand their procedures for collecting, using, and disclosing your information.
